A former school teacher. Lives on RVC north and a little east of the "T".
Her house backs up to the top of the T,
which is the north side of the T. Here's a map
She said during the call it was too dark to make out who was who in the struggle. She changed this later in the call after she saw Zimmerman get up. She has said both that she didn't call 911 until after hearing the pop and that she was on the phone with them when the shot happened.
She hired a lawyer and they made the rounds on CNN, from Anderson Cooper to Ashleigh Banfield and more. In some interviews her voice is disguised, sometimes as a male. Her wording in her 911 call is similar to her later interviews: the "pop" sound, the thought someone might have been walking their dog in the rain, and a lot more, her description of her 911 call and what she saw, etc. Her lawyer has been identified and given interviews.
In her 911 call, she said there were other neighbors whose porches were closer to the where the shooting occurred, who might have helped. It was too dark for her to see anyone clearly until after hearing the shot. She was so distraught during the call the dispatcher offered to send an ambulance to her house. She and her lawyer, Derek Brett of Orlando, later made the CNN rounds, with her face and voice being shielded. By then, she was convinced it was a young boy, Trayvon, who had cried out for help.
She doesn't describe the man as Hispanic in her 911 call, only in later interviews does she say she could see the man walking away was Hispanic. What she saw was Zimmerman walking away after the shot when people with flashlights had arrived on scene. She didn't even have her window open when she first heard what sounded like a scuffle before the shot. Then she turned her attention elsewhere until she heard them again. She called 911, and appears to be looking out her window describing what she is seeing. She says she heard a "pop." She wasn't sure it was a gunshot. She couldn't identify who was on top during the scuffle. She assumes it was the younger person because the older one walked away after it was over.
She is the witness who later described an "authoritative" voice. She assumes the older person has the authoritative voice. As I've said before, we've heard Zimmerman's voice, it's timid. We haven't heard Travyon's voice. She hears Zimmerman say he shot someone and surrender to police.
This is a classic case of an eyewitness memory being contaminated by post-event information, where the witness' memory of the original event is blended with information received later through the media. The result is a new memory is formed that is not accurate.
Listen to her 911 call. Then interview with Serino. Then read the transcripts of her TV interviews:Anderson Cooper InterviewAshleigh Banfield InterviewJane Velez Mitchell InterviewAnother CNN Interview with itness'slawyer
She said in her 911 call she had no friends or relatives nearby. I think she is lonely , was traumatized and then felt ignored .
But since she lives at the top of the T, across from Witnesses 12 and 13, and she heard voices and saw two people struggle right outside her window, even though it was too dark to make out who was who, it does indicate the confrontation began as GZ said at the top of the T.
The state doesn't seem interested in calling her.